Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping at VANSTETE. We are dedicated to ensuring your order is processed and delivered in a timely and efficient manner.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Please note that processing times may be extended during busy periods, holidays, or promotional events.
Shipping Destinations
VANSTETE currently ships throughout the United Kingdom and to selected international destinations.
Estimated Delivery Times
Delivery estimates begin once your order has been processed and shipped.
- United Kingdom: 5–12 business days
- Europe: 7–15 business days
- International: 10–20 business days
Delivery times are estimates only and may vary depending on location, customs procedures, and carrier performance.
Shipping Costs
Shipping fees are calculated at checkout based on the destination and selected shipping method.
Free shipping promotions may be offered on eligible orders from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, when available.
Please allow up to 48 hours for tracking updates to become active.
Shipping Delays
Unexpected delays may occur due to factors beyond our control, including:
- Weather conditions
- Customs inspections
- Transportation disruptions
- Peak holiday seasons
- High order volumes
- Incorrect shipping information
VANSTETE is not responsible for delays caused by shipping carriers, customs authorities, or external circumstances.
Incorrect Shipping Address
Customers are responsible for providing accurate and complete shipping information during checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 7 days of the delivery date.
We will work with the shipping carrier to investigate the issue and assist in resolving the matter.
Customs Duties and Taxes
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.
Contact Information
If you have any questions regarding this Shipping Policy, please contact us:
Store Name: VANSTETE
Email: ganjeztobyeqpgk@hotmail.com
Thank you for choosing VANSTETE. We appreciate your trust and look forward to serving you.